Fifth Third Welcome Center

The standard FDIC insurance coverage amount is $250,000 per depositor, per insured bank. While Fifth Third and Comerica are now legally one bank, your deposits at each bank remain separately insured for at least six months from February 1, 2026, the date of closing. This transition period gives you time to make any changes needed to keep your FDIC coverage at the level you want. Separate coverage for certificates of deposit (CDs) may extend beyond six months depending on the CD’s maturity. CDs that mature on or before August 1, 2026, will no longer be separately insured after maturity. CDs with a maturity date after August 1, 2026, will continue to be insured separately until maturity. More information about FDIC insurance is available at 53.com/FDIC.

You can continue to use your current Comerica-branded checks without interruption.

Your direct deposit will continue without interruption.

There are no immediate changes. You should continue to use your current online and mobile banking platforms. Future enhancements may be introduced as the transition progresses, with clear communication and support provided.

Your current Comerica debit card will continue to work without interruption.

If you have a Comerica credit card, you will receive additional information at a future point in time. Until then, you can continue to use your card as usual.

For Direct Express customers with a Comerica card, you can continue to use your Direct Express card and services as usual. Fifth Third’s appointment as Fiscal Agent for the Direct Express program on September 9, 2025 ensures continuity of service; any changes or enhancements will be communicated clearly and in advance. The transition is designed to be seamless for cardholders.

No, your loan process will continue as normal. If any changes are required, you will be contacted directly and supported through the transition.

Your mortgage loan terms will not change as a result of this transition. Your interest rate, payment amount, and payment due date will remain the same, and there are no changes to your loan terms or fees. However, beginning September 1, 2026, Fifth Third Bank will become your mortgage servicer. You will receive a new Fifth Third account number, payment address, and customer service contact information. If you currently make payments through another bank's bill pay service, you'll need to update your payment information using the new account details provided. Automatic payments previously set up through Onity will transfer automatically and continue without interruption.

You should continue to contact your current Comerica or Fifth Third relationship team or customer service center.

You should continue to use services from both banks as you do today. If any changes are required to consolidate accounts or services, you will be notified in advance and guided through the process.

Yes. We are committed to protecting your personal information. Data privacy and security remain top priorities.

Fraudsters and scammers can go on offense when companies are in the process of coming together. Please be vigilant. Fifth Third and Comerica will never call, email or text you asking for personal information, login credentials or computer access. If you receive a request claiming to be from us, don’t respond. Call the number on the back of your debit or credit card or contact your current relationship banking team to report the incident.

Both Fifth Third and Comerica share a deep commitment to community engagement, focusing on supporting local initiatives, economic development and financial empowerment. Together, we will leverage the best practices of both organizations, allowing us to have an even greater positive impact in the communities we serve.

Fifth Third intends to expand our innovative place-based economic development strategy to key markets in our new, expanded footprint. Our Neighborhood Program is a people-first, community-led approach designed to catalyze economic mobility in historically disinvested neighborhoods.

The strategy is built on a collective ecosystem model, where Fifth Third partners with local organizations to deploy intellectual, social, and financial capital. This model has received national recognition.

Our Neighborhood Program began after a successful pilot in Detroit’s Gratiot & Seven Mile (G7) neighborhood. We plan to officially welcome Detroit into our Neighborhood Program this year, with an initial investment of $20 million over three years to help advance economic mobility and financial inclusion. We’re thrilled to apply what we’ve learned to help G7 residents and businesses achieve similar outcomes and impact.

The combination of Fifth Third’s award-winning retail banking and digital capabilities and Comerica’s strong middle market banking franchise and attractive footprint are a natural fit and further strengthens Fifth Third’s position in high-growth markets.

Bringing together Comerica’s deep relationships serving diverse industries and Fifth Third’s leading payments products and broad capital markets capabilities creates a middle market banking powerhouse.

The combined company has two $1 billion recurring, high ROE fee businesses Wealth & Asset Management and Commercial Payments providing durable, diversified earnings and additional capacity to reinvest in future growth.

Together, we are creating a stronger, more diversified bank that is well positioned to deliver long-term value for our shareholders, customers and communities.